MYSIMPLYTV.COM PRIVACY POLICY

Last Updated: June 25, 2026

Introduction

MySimplyTV.com ("MySimplyTV," "Company," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our website, purchase streaming services, activate streaming devices, subscribe to television services, communicate with customer support, or otherwise interact with MySimplyTV.com and related services (collectively, the "Services").

By accessing or using our Services, you consent to the collection and use of your information as described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect personal information that identifies, relates to, or can reasonably be linked to you.

Information You Provide

When you use our Services, we may collect:

• Full name

• Email address

• Mailing address

• Billing address

• Telephone number

• Account username and password

• Payment information

• Customer support communications

• Service activation information

• Subscription details

• Device registration information

Information Collected Automatically

When you visit our website or use our Services, we may automatically collect:

• IP address

• Browser type

• Device identifiers

• Operating system

• Internet service provider information

• Viewing and usage data

• Website activity

• Device connection information

• Referral URLs

• Log data

Information from Third Parties

We may receive information from:

• Payment processors

• Subscription management providers

• Shipping carriers

• Marketing partners

• Analytics providers

• Customer support platforms

• Advertising partners

HOW WE USE YOUR INFORMATION

We process personal information for the following purposes:

Service Delivery

To:

• Create and manage customer accounts

• Process purchases and subscriptions

• Activate streaming services

• Register and support streaming devices

• Deliver customer support

• Manage billing and payments

• Verify customer identity

Improve Services

To:

• Analyze service performance

• Improve website functionality

• Develop new products and features

• Monitor service quality

• Troubleshoot technical issues

Communications and Marketing

To:

• Send account notifications

• Deliver service updates

• Provide customer support communications

• Send promotional offers and newsletters

• Inform customers about new products and services

Customers may unsubscribe from marketing communications at any time.

Security and Compliance

To:

• Detect fraud and unauthorized activity

• Protect customer accounts

• Enforce our Terms and Conditions

• Comply with legal obligations

• Protect our business and users

WHO WE SHARE YOUR INFORMATION WITH

We do not sell personal information for monetary compensation.

We may share personal information with:

Service Providers

Third-party vendors that help us operate our business, including:

• Payment processors

• Subscription management platforms

• Device activation providers

• Shipping and fulfillment companies

• Cloud hosting providers

• Customer support vendors

• Analytics providers

• Email and SMS communication providers

These providers are authorized to use information only as necessary to perform services on our behalf.

Business Partners

We may share information with:

• Promotional partners

• Co-branded service providers

• Sweepstakes and contest sponsors

• Authorized resellers and distributors

Legal Compliance

We may disclose personal information when necessary to:

• Comply with laws and regulations

• Respond to legal requests

• Protect our rights and property

• Prevent fraud or abuse

• Protect customers and the public

Business Transactions

If MySimplyTV undergoes a merger, acquisition, restructuring, or asset sale, customer information may be transferred as part of that transaction.

VIEWING AND SERVICE DATA

To improve customer experience and service performance, we may collect information related to:

• Device activation status

• Streaming service usage

• Technical diagnostics

• Device performance

• Service connection information

This information helps us maintain service quality, troubleshoot issues, and improve our offerings.

COOKIES AND TRACKING TECHNOLOGIES

MySimplyTV.com uses cookies and similar technologies to:

• Remember user preferences

• Improve website performance

• Analyze visitor activity

• Measure advertising effectiveness

• Personalize customer experiences

You may disable cookies through your browser settings; however, some website features may not function properly.

ADVERTISING AND ANALYTICS

We may use third-party analytics and advertising providers, including:

• Google Analytics

• Google Ads

• Meta Advertising Platforms

• Other advertising and analytics services

These providers may collect information regarding your interaction with our website and advertisements.

You may manage your advertising preferences through applicable platform settings.

YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access personal information we hold about you

• Correct inaccurate information

• Request deletion of personal information

• Restrict certain uses of information

• Object to certain processing activities

• Opt out of marketing communications

• Request information regarding data-sharing practices

We may require identity verification before fulfilling requests.

CHILDREN'S PRIVACY

The Services are intended for a general audience and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected without appropriate parental consent, we will promptly delete it.

Parents or guardians who believe their child has submitted personal information may contact us immediately.

DATA RETENTION

We retain personal information only for as long as necessary to:

• Provide Services

• Maintain customer accounts

• Fulfill contractual obligations

• Comply with legal requirements

• Resolve disputes

• Prevent fraud and abuse

When information is no longer needed, it will be securely deleted or anonymized.

INTERNATIONAL DATA TRANSFERS

If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

By using the Services, you consent to such transfers.

DATA SECURITY

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Despite these measures, no method of transmission or storage can be guaranteed to be completely secure.

CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including rights to:

• Know what personal information is collected

• Request deletion of personal information

• Correct inaccurate information

• Opt out of certain targeted advertising activities

• Limit the use of sensitive personal information where applicable

We will not discriminate against consumers who exercise their privacy rights.

DO NOT TRACK

Our website currently does not respond to browser "Do Not Track" signals.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or business practices.

Any updates will be posted on this page with a revised "Last Updated" date.

Continued use of our Services after updates constitutes acceptance of the revised Privacy Policy.

CONTACT US

For questions regarding this Privacy Policy or our privacy practices, please contact:

MySimplyTV.com

Email: support@mysimplytv.com

Website: https://mysimplytv.com

Mailing Address: [Insert Business Address]

By using MySimplyTV.com and its Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.